Reliable Intelligence, Inc. — Effective Date: March 23, 2026
When you opt in to receive SMS messages from Reliable Intelligence, Inc., we collect your phone number and your consent status (including the date and time you opted in). We may also collect your name and any information you provide in reply to our messages, such as scheduling preferences or maintenance requests.
We use your phone number and related information solely to send you customer care SMS messages for scheduling, appointment coordination, and property management communications. We may also use your data to respond to your inquiries and fulfill service requests.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We do not sell, rent, or share your personal data, phone number, or opt-in information with third parties for marketing, advertising, or promotional purposes. Your information is only used to deliver the SMS services described above and to comply with applicable law.
We retain your phone number and consent records for as long as you remain opted in to our SMS program, plus any additional period required by law. If you opt out, we retain only the minimum records necessary to honor your opt-out request.
You may opt out of SMS messages at any time by replying STOP to any message. For questions about your data, reply HELP or email info@castellan.so.
Reliable Intelligence, Inc.
info@castellan.so