Reliable Intelligence, Inc. — Effective Date: March 23, 2026
Reliable Intelligence SMS Alerts
The Reliable Intelligence SMS Alerts program provides customer care messages for scheduling, appointment coordination, and property management communications such as showing confirmations, maintenance updates, and scheduling coordination on behalf of Reliable Intelligence, Inc.
Message frequency varies based on your interactions with our services. You may receive multiple messages per week depending on your activity.
Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan.
By opting in to our SMS program, you consent to receive customer care text messages from Reliable Intelligence, Inc. at the phone number you provided. Consent is not a condition of any purchase or service.
End users opt in by visiting https://castellan.so/communication/consent and entering their phone number. They must check an unchecked consent checkbox before submitting the form.
You can cancel SMS messages at any time by texting STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and no further SMS messages from this program. You may re-opt in at any time by visiting our consent page.
For help, text HELP to any message you receive from us, or email info@castellan.so.
We do not sell, rent, or share your personal data, phone number, or opt-in information with third parties for marketing or advertising purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our full SMS Privacy Policy.
Carriers are not liable for delayed or undelivered messages. T-Mobile is not liable for delayed or undelivered messages.
Reliable Intelligence, Inc.
info@castellan.so